Field Training

The Field Trainer Program was introduced to ensure that you feel supported as a new member of our team!

When you attend your first visit with a Nurse Next Door client (if you haven’t already) one of our office staff will go with you. They are there to walk you through the sign-in procedures, make sure you feel comfortable with the Caring Plan and provide insight into delivering a WOW Customer Experience to your client – as well as to answer any questions you might have.

You will also have at least one additional visit with a field trainer a few months into your employment – we call this a Certification Visit. These field trainers will be from our office team. They will shadow you on a visit with one of your regular clients to evaluate your performance and provide you with feedback. You will be Nurse Next Door Certified based on your professionalism, skills & abilities in providing care, documentation, and your ability to provide a WOW Customer Experience.

Meet our Field Trainers

To play, press and hold the enter key. To stop, release the enter key.

What to Expect

Before your visit

We will contact you to let you know which Field Trainer will be attending and which visit
You will plan your route, ensuring you leave yourself enough time to arrive 15 minutes before your visit

What to expect the day of your visit:

For a First Visit…

You will arrive 15 minutes early for your shift
You will meet the trainer at the previously determined location (usually in the Field Trainer’s vehicle) and go over the form, get signed in on Alayacare, etc.
Ask the Trainer any questions you may have regarding policies, procedures, or providing WOW customer service
Throughout your shift, the Trainer will be observing you and asking you questions based on the following:
- Reliability/Punctuality
- Professionalism
- Documentation
- Skills & Abilities
- Nurse Next Door Core Values
- WOW Customer Service

For a Certification Visit…

You will arrive 15 minutes early for your shift
You will meet the trainer at the previously determined location (usually in the Field Trainer’s vehicle)
You will quickly get to know a little bit about each other and go through the form before going inside
Throughout your shift, the Trainer will be observing you and asking you questions based on the following:
- Reliability/Punctuality
- Administrative Tasks
- Professionalism
- Documentation
- Skills & Abilities
- Nurse Next Door Core Values
- WOW Customer Experience